A Domain Key is required in order to use QUIC.cloud services. If you no longer want to use QUIC.cloud services, or you want to reset your LiteSpeed Cache plugin back to a pre-QUIC.cloud state for troubleshooting purposes, it is possible to remove your Domain Key. There is no button for this, however you can remove … Read more
We welcome your suggestions and ideas, and we have a Slack channel just for that: #suggestion-box-wp-qc If you haven’t already, first join our GoLiteSpeed Slack community. Once you’re in, hop over to the #suggestion-box-wp-qc channel and let us know what is on your mind!
If your requests for Page Optimization or other online services are being rejected, there are two possible reasons: You have run out of free quota for the month, and have not purchased additional quota. You still have free quota, but you have reached a daily limit. (Learn more about daily limits.) If you’ve completely used … Read more
For help with HTTP response code errors, please see the Troubleshooting section of our Knowledgebase.
If you are using a QUIC.cloud-provided certificate, you can regenerate it. In the CDN Config area of your QUIC.cloud Dashboard, press the Generate Certificate button. If you have supplied an SSL certificate of your own, please ensure that it is valid.
Sites running on QUIC.cloud should support HTTP/3 connections. Use the HTTP/3 Check tool to see whether it’s supported on your site. If it is not, the most likely explanation is that your DNS configuration changes may not have fully propagated, or your DNS has been configured incorrectly. Verify your DNS is correct, and that it … Read more
The scores provided by page speed tools have little relation to the actual loading time for a website. These scores are relative and are based on how well you have implemented best practices. Best practices, however, do not guarantee your site is the fastest.
Images, CSS, and JavaScript are static files. In order for them to be cached by QUIC.cloud at least one of two things must happen: You have set Static Cache to ON in the CDN Config section of your QUIC.cloud Dashboard. The backend server provides an Expires or Cache-Control response header.
The easiest way to check whether QUIC.cloud is caching your site is to use the LSCache Check tool. This tool will indicate whether your site supports LSCache, and then it will tell you whether the page is cached at the origin server via LSCache or whether it’s cached by QUIC.cloud. It will also show you … Read more
Your DNS configuration changes may not have fully propagated. Depending on your DNS provider this can take anywhere from a few minutes to 48 hours. If the error persists after 48 hours, please submit a ticket for further assistance.
