Why are my requests for Online Services being rejected?

If your requests for Page Optimization or other online services are being rejected, there are two possible reasons:

  1. You have run out of free quota for the month, and have not purchased additional quota.
  2. You still have free quota, but you have reached a daily limit. (Learn more about daily limits.)

If you’ve completely used up your monthly quota, you can wait until the beginning of next month for your services to begin again.

If you’ve reached your daily limit, simply wait until tomorrow and the online services will automatically begin processing your requests again.

If you wish to resume service immediately, you can add more Pay-as-you-go quota with money from your credit balance. (If you need to refill your credit balance, you can do so in our store.)

See About Quota and Credit to learn more about how quota and billing for services work.